Site tested with and optimized for Firefox

Mobile Audio Recording Service   435 275 8981   info@mars-mobile.com

FAQ Page 2  (Back to Page 1)

Can we bring our own producer? Of course! Our role then becomes one of engineering, acting at the behest of the producer, though again we may offer advice from time to time if we sense a problem and if in general you desire such input. Can we bring our own engineer? This is a little more of a gray area. Generally, yes; but we will discourage any misuse of the equipment. In this case the MARS engineer becomes a “second” engineer, providing technical support to your engineer and producer as they use our system. (No discounts apply, as our engineer is still working with you on site.) Do you offer a Guarantee? Yes. Should there be any technical problems during the recording, that day is free, as is the replacement date that we set up. However, if you are unhappy with your musical performance and want to suspend the project for a period, we can only help in a limited way
by offering a partial credit for unused hours, to be applied to a later production date. What are your payment terms? 1/3 down, 1/3 the day of the recording, and 1/3 at the time of post production. Any outstanding balances must be paid before the release of materials. We can accept cash, check, or credit cards by way of your PayPal account. What about cancellations or scheduling changes? If you cancel or reschedule with more than 21 days notice, your deposit will be refunded or reapplied. If you cancel or reschedule with more than 7 days notice, 50% of your deposit will be refunded. No deposit refunds are possible with less than 7 days notice. However, if we (or you) are able to find a viable replacement client for that slot in our schedule, 80% of your deposit will be returned. Can we make our own small-run of CDs? Yes, but you may not want to. We’ve tailored media and burners for the best possible sound, and will be pulling the image from a jitter-free master file. Ripping and reburning digital music
does degrade the sonic quality of the project. Unlike data CDs, this can happen with music CDs for a number of reasons, but mainly because CD music playback is not as tightly controlled for error correction and detection as are data CDs. What about full-press runs of CDs? For larger runs of CDs (greater than 100), we can suggest a number of high-end production facilities that you can use. Is there anything you won’t record? Yes, but just a few things. We won’t work in loud club environments or take MARS equipment into high-risk areas. Our primary specialty is acoustic music of all forms, along with spoken word and special events. We are not equipped for larger-scale rock/pop recording.

Next FAQ Page…